Diagnosis · Gel too soft — water hardness unknown

Measure before you change the formula

Water hardness is the single most common hidden variable in gellan failures, and it changes between sites and seasons. Two beakers will answer the question faster than any amount of reformulating.

Start the diagnosis again

What to do

  1. Test the water: total hardness as calcium carbonate. Above roughly 50 mg/L there is usually already enough calcium for a beverage system.
  2. Run one beaker in the current water, and one in deionised water dosed with 0.03% calcium chloride. Hydrate, cool, compare.
  3. If the deionised sample sets and the other does not, the missing ion is your problem. If neither sets, come back and take another branch.

The reading behind this

How this conclusion was reached
  1. What is actually going wrong?

    The gel is too soft, or will not set at all

  2. Does the formula contain free calcium or magnesium — milk, mineral water, an added calcium salt, or hard tap water?

    I do not know

Check this against your own system

This describes the usual cause. What actually fixes it depends on your water hardness, total solids and fill temperature — send those three numbers and we will come back with a starting point, or with a bench sample of the grade this points to.

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Other conclusions

Everything else the tree can land on

Other tools

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Three more decision aids for the same problem set.